Contact Us

Pay, Purchase & Travel Customer Service

The PPT Customer Service team is highly knowledgeable about Pitt’s purchase, pay, and travel processes and systems. Contact us by phone or web inquiry: 

Please note that Customer Service's hours differ during the University's Winter Recess (December 20, 2021 - January 3, 2022). Visit this page for the updated hours during this time period. 

Office hours: Monday through Friday, 8:30 am to 4:00 pm

Phone: 412-624-3578 (4-3578 or “HELPU”)

For Non-Pitt Contacts Only: PPTcustomerservice@cfo.pitt.edu

Submit a web inquiry (requires Pitt Passport):

Note: if the form does not load automatically, you can access it here: https://pittforms.tfaforms.net/f/pantherexpress_caseform