Resolved: Potential Delays in Processing PO Forms in the PantherExpress System

As of February 2, 2023, we resolved an issue with potential delays in processing Update My PO requests in the PantherExpress System.  

This is intended to inform you about potential delays for the processing of your Update My PO requests. The processing delays are related to the upgrade of the Oracle E-Business Suite, which occurred December 10 and 11. Purchase, Pay & Travel Customer Service is experiencing technical difficulties following this upgrade, resulting in delays in being able to process the Update My PO forms.

We apologize for any inconvenience and are working closely with Pitt IT to address these technical difficulties. As soon as they are resolved, we will work on getting these forms processed.

For additional questions, please contact Purchase, Pay & Travel Customer Service.