Update: Unused Airline Ticket Bank

In 2021 the University created a central unused airline ticket bank for tickets that had not been used due to the COVID-19 pandemic. This was established with the help of Anthony Travel and based on feedback from RC Business Managers on the fair and efficient use of these tickets.

Thanks to the coordination of Anthony Travel, Purchasing Services, and the Controller’s Office, the University was able to recover $450K spent on canceled tickets through this ticket bank.

As part of the benefits of our agreement with Anthony Travel, the University-wide Contracted Supplier for travel management, we were able to transfer and utilize tickets purchased through them or the Concur system, that otherwise would have been unused or expired.

Until now, the value of these unused airline tickets was available for use by all employees traveling for University-related business to avoid loss of those funds.

At this time the funds in this unused ticket bank have been fully utilized. This means that:

  • All airline tickets purchased from February 1, 2023 and onward through the Concur online booking tool or through Anthony Travel will be charged directly to the default credit card in the traveler’s or their delegate’s Concur profile. The ticket should be reconciled in the traveler’s or their delegate’s Concur expense report, charged to the respective department.
  • Any unused tickets purchased through the University travel program that have occurred since March 2021 are currently in the traveler’s Concur profile to be used. If you have an unused ticket that you will not be able to use before expiration, please let your RC Business Manager know so that the funds can be used toward someone’s travel within your department in a timely manner. The dedicated Anthony Travel agents can assist with this process.

Visit this page for information and contact information for Anthony Travel. For information about Concur, visit this page.

If you have any questions about this information, please contact Purchase, Pay & Travel Customer Service.