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Cash Withdrawals

The OneCard is the preferred payment method while traveling for the University because they provide the most convenient and safest way to pay for travel expenses. For safety reasons, the traveler should carry as little cash as possible. However, travel advances/cash withdrawals are available by exception when the traveler is in an area of the world where the OneCard is not accepted or for extended global travel.

Travel advances/cash withdrawals are only used while traveling in countries that do not accept credit cards for payments. Travel advances/cash withdrawals are not to be used for airfare, hotels, taxis or items that can be charged on the OneCard.

Travel advances/cash withdrawals are subject to University Policy FN 27, Cash Withdrawals. The traveler must reconcile all cash withdrawals within 30 days from return from travel. To request a cash withdrawal:

OneCard ATM Withdrawals

OneCards can be opened for ATM withdrawals by submitting a OneCard Change Request, which can be found on the Forms page.

Requirements: You must submit a change request form and be travelling to an area with ATM availability.

Instructions: Complete and submit a OneCard Change Request form, found on the Forms page, to request the ability to make ATM withdrawals. Write "ATM Withdrawals" on the line for part 5, "Other Change."

Processing Time: Allow three to four business days to process the change request.

Withdrawal Fees: ATM withdrawals are subject to 2% transaction fees; will also be applied. This fee is able to be expensed.

Emergency ATM Access
An emergency line exists for situations where a traveler needs to pay an unexpected cash expenditure (while traveling in countries that do not accept credit cards for payments AND when the request cannot wait until normal business hours. 
  • Phone Number: 412-648-7170 
    • Only for after hours and weekend emergencies. If this is not an after hours/emergency need then please refer to the instructions in the section above titled "OneCard ATM Withdrawals"
  • Default Amount: $500  
    • Approval will be sought by Payment Processing on the next business day 
    • Greater than $500 can only be given with departmental approval 

From 8:30 am to 5:00 pm between Monday-Friday, all calls should be directed to Purchase, Pay & Travel Customer Service

If more than $500 is needed and an Approver cannot be reached in advance, the traveler should use a personal account or credit card and submit the expense through Concur.