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Dell
Submitted by JEM353 on January 21, 2021 - 6:50pm
Important Reminder About Home Deliveries
This supplier does not offer home delivery that requires a signature from the recipient. If you are shipping approved items (such as a laptop, computer peripheral or office supplies) to an employee’s home, please be sure that the employee or other person at the residence is aware of the delivery date and able to watch for and to timely receive the delivery. Neither the University nor the supplier is responsible for thefts after delivery. If a safe delivery to an employee’s residence cannot be guaranteed, please consider delivery to a staffed University office. Please visit this page to learn more about home deliveries, including which items are approved for this delivery type in the PantherExpress System.
Computers
Classification:
Platinum
Local & Small:
No
PPD:
Yes
PA Supplier:
No
Uniform Guidance:
Yes
Products/Services
- desktop computers
- laptop computers
- servers
- computer peripherals
Purchasing Method
PantherExpress System - Punchout
Dell Return Policy
Dell does not accept returns unless the following conditions apply:
- Dell Shipping Error: If Dell made an error in the product shipped.
- Defective/Damaged Item: If the item received is defective.
Orders made in error by the University are not eligible for return, including duplicate orders. Eligible returns must be initiated within 30 days from the date of the invoice.
Supplier Contacts
University of Pittsburgh
Programs and Designations
- Sustainability Program
- Education Purchase Program
- Students and faculty can use this link to receive discounts on Personal Purchases from Dell
- Staff interested in learning about available Personal Purchase Discounts with Dell can reach out to Mila Bastian at milagros.bastian@dell.com and will be put in touch with a Dell Consumer Agent.
Special Instructions
Quotes, Order Processing or Deliveries
Please direct any questions about quotes or order processing to the Inside Sales representative for most efficient response.
Selecting a PC or Laptop for your Department
The University believes that the Computing Consolidation Initiative and Dell computer recommendations shown here (and available through Dell’s catalog on the PantherExpress System) will provide a cost-effective best fit for most of the University's computing needs. However, we recognize that in some cases the standardized configurations, or Dell computers in general, may not be the right fit for specific or unique departmental computing needs.
If you have determined that your departmental computer requirements are best met either by a computer not shown on the classification matrix or by a non-Dell product, then please contact Purchase, Pay & Travel Customer Service for guidance.
Green Program
No