Purchase Request Turnaround Time by Type
The current average number of business days for Purchasing Services to process a request in the PantherExpress System:
| Form Type | Average number of business days |
|---|---|
| All Standard Forms (non-catalog, blanket, and quote) | 0.7 |
| Conference & Event Agreements | 9.3 |
| Services Agreements | 22.2 |
| Supplier Provided Agreements (software) | 12.6 |
Payment Processing Status
Payments are processed in the order they are received. Refer to the table below for the most recent processing dates based on date of receipt.
Leave enough time between when you submit a payment for timely payment. If you need to rush a payment, please call Customer Service or submit a Payment Inquiry and include the reason for the rush request.
| Received on: | Processed on: | Paid: | |
|---|---|---|---|
| Specialty Forms | 11-03-26 | 11-04-26 | |
| PEX Invoices | 11-03-26 | Invoices will be processed within 4 business days of receipt. | Payments will be generated according to terms of the agreement. |
| PRISM | 11-03-26 | 11-04-26 | *Paper Disbursements were replaced by the ASCII template as 9-25-23* |
| Concur | Employee: 10-21-26 Non-Employee: 10-15-26 Non-Employee, Supplier Needs Added: 10-28-26 |
11-04-26 |
Due to an unusually high volume of Expense Reports, University travelers and purchasers are experiencing longer than normal processing times for submitted Expense Reports. Payment Processing and Compliance are processing Expense Reports in the order they were received as quickly as they are able to while meeting necessary auditing and quality standards. |
Last Updated: 11/04/26
If you submitted a payment after the “Received on” date, do not submit a payment status inquiry.