Temporary Customer Service Contact Update

The Purchase, Pay & Travel Customer Service phone line will be unavailable from April 7 through April 23 while the team conducts training for a new staff member.

During this period, support remains fully accessible via digital channels. Inquiries can be submitted through the online inquiry form or by emailing PPTcustomerservice@cfo.pitt.edu. When reaching out, please indicate whether a return phone call is preferred or if an email response is sufficient.

Service via phone will resume following the conclusion of the training period. Thank you for your patience as the team is expanded to better serve the University community.