With the University’s Winter Recess approaching (December 24, 2025 – January 2, 2026), we wanted to send a few reminders as well as the schedule for Purchase, Pay & Travel Customer Service. Please consider the following when making purchases and payments before the Winter Recess:
- Be aware that University receiving dock schedules may affect package and equipment deliveries for shipments received during the Winter Recess. Please plan accordingly.
- Obtain a delivery date from your supplier. If that date is to occur during the Winter Recess, work with the supplier to arrange a predetermined receiving point and provide the supplier with your contact information.
- If your department is planning holiday events, please submit your conference and event agreement requests as early as possible through the Contracts+ module of the PantherExpress System. Once submitted, ensure that your department approver is reviewing and approving requests in a timely manner. If the supplier is new or inactive, please plan for extra processing time.
- If you are traveling during the Winter Recess, please ensure you have reviewed the most recent Travel Tips which provide recommendations. Also, if you booked your travel through the University’s travel program, either by self-booking through Concur or directly with an Anthony Travel agent, you should contact Anthony Travel if you need assistance leading up to or during travel.
- For purchase orders that need to be issued by Purchasing Services before Winter Recess, submit requisitions with the appropriate supporting documentation no later than December 9, 2025.
- For Supplier Verification Forms (SVFs) to be processed by Payment Processing and Compliance before Winter Recess, no later than December 16, 2025. Visit the Purchase, Pay & Travel website for more information about submitting SVFs.
- For Salary Wage Cost Transfers (SWCT) and Journal Entries to be processed by Purchase, Pay & Travel Customer Service before Winter Recess, the deadline to submit to Financial Record Services is no later than December 16, 2025, at 5 p.m. Visit the Financial Record Services website for more information about SWCT.
- For Update My PO requests to be processed before Winter Recess, the deadline to submit through the PantherExpress System is no later than December 12, 2025, at 5 p.m.
- Payment Processing will be working during the Winter Recess, including running payments, on the same days as indicated on the PPT Customer Service schedule listed below.
In case an emergency arises during the Winter Recess, you may contact Purchase, Pay & Travel Customer Service via web inquiry or call 412-624-3578. Customer Service will be available for phone calls and email inquiries on the dates and hours listed below.
Purchase, Pay & Travel Customer Service - Winter Recess Schedule:
- Wednesday, December 24, 2025 – Closed
- Thursday, December 25, 2025 – Closed
- Friday, December 26, 2025 – 10 a.m. to 2 p.m.
- Monday, December 29, 2025 – 10 a.m. to 2 p.m.
- Tuesday, December 30, 2025 – 10 a.m. to 2 p.m.
- Wednesday, December 31, 2025 – 10 a.m. to 2 p.m.
- Thursday, January 1, 2026 – Closed
- Friday, January 2, 2026 – 10 a.m. to 2 p.m.
Purchase, Pay & Travel Customer Service will resume normal business hours on Monday, January 5, 2026.